Welcome to Letterbox Livefoods, your go-to source for fresh, high-quality live insects delivered straight to your door. Our team brings over 15 years of experience in the reptile and livefoods industry to offer you a unique service that combines convenience, quality, and affordability.
We've partnered with a leading UK breeder of live insects with over 30 years of experience to ensure that you receive the freshest, healthiest insects possible. Our delivery service is designed to fit through your letterbox, so you don't have to worry about being home to accept deliveries. From the moment you place your order, our automated system uses special wizardry to send it directly to the farm for processing and shipping.
Here's how it works: first, you make your purchase securely online, and our system takes care of the rest. Your order is automatically sent to the farm for packing and shipping, and your insects are carefully boxed and posted. The postman then delivers them straight to your door, where our special boxes slide easily through your letterbox.
If you order before midday (12:00), your order will be packed and posted on the same day (excluding Fridays and weekends). While we aim for next-day delivery, please note that delivery can take up to four working days, though the vast majority of orders arrive the next working day.
At Letterbox Livefoods, we take pride in providing exceptional customer service and support. In the unlikely event that there's an issue with your order, simply reply to any of the emails you've received from us, and our team will respond within 24 hours, even on weekends.
We're passionate about reptiles and livefoods, and we're committed to providing you with the best possible products and service. Whether you're a seasoned reptile owner or just starting out, we're here to help you give your pets the care they deserve.
Thank you for choosing Letterbox Livefoods, and we look forward to serving you soon!
About us:
Welcome to Letterbox Live Reptile Food. We are a small, family-run business founded by Louise & Neil, who are passionate about providing the highest quality live food for reptile owners across the country.
Our story began when Louise & Neil, who previously owned a reptile shop for 15 years, noticed a gap in the market for high-quality live food for their own reptiles. They decided to fill that gap by creating Letterbox Live foods, a company that offers a wide range of nutritious live insects that can be delivered straight to your door.
In addition to running Letterbox LiveFoods, Louise & Neil also own the Isle of Wight Reptilarium, a small reptile attraction in the UK. As experts in the field, they have bred many reptiles and enjoyed all aspects of the Hobby, Neil was even the UK terrascaping champion for a brief moment!
At Letterbox Livefoods, we are committed to providing our customers with the very best products and service. We believe in using only the highest quality live insects, sourced from ethical and sustainable suppliers. Our insects are carefully bred and cared for, ensuring that they are healthy and nutritious for your reptiles.
As reptile owners and experts, we understand the importance of providing your pets with the best possible care. That's why we are dedicated to providing exceptional customer service and support. We are always on hand to answer any questions you may have and help you choose the right live food for your reptiles.
We are also committed to sustainability and reducing our impact on the environment. All of our packaging is 100% recyclable, and we are always looking for ways to reduce waste and minimize our carbon footprint.
At Letterbox LiveFoods, we are more than just a business - we are a community of reptile lovers who share a passion for providing the best possible care for our pets and we love hearing from fellow reptile owners about their experiences.
Thank you for considering Letterbox Live Reptile Food for your live food needs. We hope you will join our community and discover the joy of providing your reptiles with the highest quality live insects available, backed by the expertise and experience of the team here at Letterbox Livefoods.